Refund policy
Cancellation & Refund Policy
Thank you for choosing Mumsha! We want you to have a smooth experience with our digital educational products. Please review the policy below regarding cancellations and refunds.
Digital Products & Refunds
Because our products are delivered digitally, orders cannot be refunded once the product has been successfully delivered or downloaded. Digital products cannot be returned like physical products.
Once a digital product has been downloaded, it becomes part of your digital library and is considered delivered.
Refund Exceptions
We understand that technical issues can sometimes occur. Please contact us if:
- Product Not Received: If you do not receive your purchased product within 14 days, you may contact us for a full refund.
If your refund is approved, the amount will be credited to your original payment method within 7–10 business days.
Order Cancellation
Currently, we do not offer order cancellations once the order is placed. However, if you have not received your product within 14 days, please contact us at mdasifmumtaz247@gmail.com for assistance.
Contact Us
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at mdasifmumtaz247@gmail.com
We’re always happy to help!
Thank you for choosing Mumsha.